syncNscan is a cloud based backup, anti-theft security software and mobile insurance service. syncNscan stores all your phone contacts, call logs, SMS, calendar and photos, videos onto cloud server. All of your backed up data can be restored to another mobile device. If you lose your phone, it can help you find your phone, it can remotely activate the alarm, lock your phone and wipe your personal data.

syncNscan currently runs on all the versions of Android, iOS and Windows operating systems.
Android 2.2, 2.3, 4 and above
iOS 4 and above
Windows 8.1 and above

Yes, the service is available worldwide.

Click on Forgot PIN on your phone. Your main trusted friend will receive a message with a temporary PIN to assist you.

For technical support, please call us at +91 876 630 4642 or email us at support@syncNscan.com.

To report an error, please email to support@syncnscan.com. Provide detailed information by choosing ‘Settings’ and then ‘Send Log’ from syncNscan app to help further.

Currently, there are no limitations to the size of your backup. We provide unlimited data backup.

Your data is securely stored and encrypted on the server using military grade encryption technologies.

syncNscan has minimal impact on battery life as observed in phones worldwide.

No, syncNscan uses GPRS, 3G or Wi-Fi connections to connect to the syncNscan cloud service.

Your trusted friend’s phone number is required so that when your phone is lost or stolen:
• Trusted Friends are automatically informed if the SIM is changed
• Trusted Friends can remotely locate your phone
• Trusted Friends can remotely activate an alarm on your phone
• Trusted Friends can remotely lock your phone and wipe your data

Yes, it does cover messages, contacts, call logs, images, videos and calendar. We will soon support more file types like pdf, doc etc.

No, syncNscan does not backup MMS.

A computer is not required to use syncNscan. The information on the syncNscan cloud can be viewed using the browser on your phone.

Insurance covers theft by violent means, accidental damage & liquid damage for new & refurbished phones. For more details, refer policy document.

Customers can intimate claims department at claims@syncNscan.com and file their claim. Upon successful registration of claim, customers have to send scanned documents to this email id.

Currently, No.

Yes, you can purchase it online by visiting syncnscan.com. Also, it can be purchased through various online shopping stores like Amazon, Shopclues, Snapdeal, Flipkart and eBay.

You can purchase it using any bank Debit Card, Credit Card, RuPay Card, Netbanking, UPI (Google Pay, PhonePe, BHIM), Wallet (PhonePe, Amazon Pay, Freecharge, Mobikwik, Airtel Money, JioMoney, PayZapp), Paytm.

Yes. Call us at +91 876 630 4642 or email us your query at support@syncNscan.com.

syncNscan can be purchased & activated within 90 days from invoice date of mobile.

Customers, who have purchased from syncnscan.com, can follow these steps to activate syncNscan:
• Visit syncnscan.com
• Click ‘Show My Plan’ or go to 'Show My Plan' page
• Select their suitable plan. Fill their personal details and make the payment
• As soon as payment is done, they will receive software activation steps on their registered email address to activate syncNscan on their phone
• Customers receive insurance confirmation email on their registered email address, along with the username/PIN for login to web interface i.e. syncnscan.com.

Customers, who have purchased from online shopping websites, can follow these steps to activate syncNscan:
• Purchase from shopping wesbites
• As soon as syncNscan team receives order, they process & ship it
• Customers receive order, as per the delivery date/time, given by the online store
• Customers to follow instructions given in the packet, sent by syncNscan team, to activate syncNscan on their phone
• Customers receive insurance confirmation email on their registered email address, along with the username/PIN for login to web interface i.e. syncnscan.com.

Main features of App are:
• Safe
• Sync
• Scan
• Secure
• Sense

Sync automatically backups/restores your phone data onto the cloud service, thus protecting your phone’s content
• Back up your complete address book, calendar, SMS, call logs, photos, videos
• Login into cloud service and review all of your backed up data
• Easily restore your data to other android smartphone. *Other OS models supported

Scan does scanning of your phone for malware, phishing sites and apps accessing personal data.
• Block malware, spyware, and trojans by proactively scanning your phone
• Block phishing and malware sites from links in text messages and in websites
• Review personal data and identify information that mobile apps are accessing

Secure finds, locks and secures your lost phone from cloud or a friend’s phone, thus protecting your phone’s content.
• Remotely wipe your personal data, secure smartphone
• A nominated friend can lock, secure and find your lost phone from their phone
• Find your lost phone on a Google map even if GPS is turned off when phone is lost

See how you use your mobile. Your top contacts and top apps are available to you at a glance.

The validity of the insurance is 1 Year from the invoice date of mobile.

Yes. This product is valid for new mobiles as well as for refurbished mobiles having manufacturer warranty.

a) Activated policy cannot be cancelled or returned. It is transferable to another mobile
b) Policy can be activated within 15 days of mobile invoice date
c) Policy is valid for new & refurbished mobiles i.e. Phones, Tablets (with SIM), iPads (with SIM)
d) Policy can be activated on Android, iOS, Windows
e) Policy is valid for all the mobile versions and is not device or version specific
f) Changes in the policy data can be done within 3 days of product activation
g) Product can be purchased online directly through syncnscan.com. Contact support at support@syncNscan.com for more details.
h) Read insurance policy document for insurance related queries.

a) Activated policy cannot be cancelled or returned. It is transferable to another mobile
b) Policy can be activated within 90 days of mobile invoice date
c) Policy is valid for new & refurbished mobiles i.e. Phones, Tablets (with SIM), iPads (with SIM)
d) Policy can be activated on Android, iOS, Windows
e) Policy is valid for all the mobile versions and is not device or version specific
f) Changes in the policy data can be done within 3 days of product activation
g) Policy can be purchased online directly through syncnscan.com. Contact support at support@syncNscan.com for more details.
h) Read insurance policy document for insurance related queries.

a) Activated policy cannot be cancelled or returned. It is transferable to another mobile
b) Policy can be activated within 15 days of mobile invoice date
c) Policy is valid for new & refurbished mobiles i.e. Phones, Tablets (with SIM), iPads (with SIM)
d) Policy can be activated on Android, iOS, Windows
e) Policy is valid for all the mobile versions and is not device or version specific
f) Changes in the policy data can be done within 3 days of product activation
g) Policy can be purchased online directly through syncnscan.com. Contact support at support@syncNscan.com for more details.
h) Read insurance policy document for insurance related queries.

a) Claim form/declaration duly filled and signed by the insured
b) Original invoice of the mobile
c) Original invoice/purchase copy of syncNscan
d) Original FIR/DDR, in case of theft by violent means
e) SIM blocking letter from the service provider, in case of theft by violent means

a) Claim form/declaration duly filled and signed by the insured
b) Original invoice of the mobile
c) Original invoice/purchase copy of syncNscan
d) Self-Attested photocopy of the Identity proof
e) Pictures of damaged device
f) Estimation of the repair bill of authorized service center

Download claim form from here.