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Can be activated within 15 days from mobile invoice date (for new phones). Used or Old phones policy can be activated within 90 days of mobile invoice date.

Cancellation and Refund Policy

Activated policy cannot be cancelled or refunded. It is only transferable to another mobile.

Payment Methods

Can be purchased using any bank Debit Card, Credit Card, RuPay Card, Netbanking, UPI (Google Pay, PhonePe, BHIM), Wallet (PhonePe, Amazon Pay, Freecharge, Mobikwik, Airtel Money, JioMoney, PayZapp), Paytm. See Best Plans

Policy Document for New Devices

Download Insurance Policy terms from here.

Policy Document for Used Devices

Download Insurance Policy terms from here.

Policy Document for Refurbhished Devices

Download Insurance Policy terms from here.

Claim Process

Call support at +91 977 395 3243 or email us at claims@syncNscan.com to register your claim.
Once claim is registered, email scanned copy of the required documents to claims@syncNscan.com.
Once documents are OK, decision will be made within 2-3 business days. Customers will be intimated about decision via email or call.

Theft Claim Form

Download claim form from here.

Damage Claim Form

Download claim form from here.

Theft Claim Documents Checklist

Claim form/declaration duly filled and signed by the insured.
Original invoice of the mobile/tablet.
Original invoice/ purchase copy of syncNscan.
Original FIR/DDR, in case of theft by violent means.
SIM blocking letter from the service provider, in case of theft by violent means.

Damage Claim Documents Checklist

Claim form/declaration duly filled and signed by the insured.
Original invoice of the mobile/tablet.
Original invoice/ purchase copy of syncNscan.
Self-Attested photocopy of the Identity proof.
Pictures of damaged device.
Estimation of the repair bill of authorized service center.

Technical Support Contact

Call: +91 977 395 3243
Email: support@syncNscan.com

Claim Support Contact

Call: +91 977 395 3243
Email: claims@syncNscan.com